Privacy Policy

A legal disclaimer

At CourtesyNaturalz, we are committed to protecting your privacy and ensuring a safe, transparent shopping experience. This policy explains how we collect, use, and safeguard your personal information as you journey with us toward holistic hair wellness.

Information We Collect

We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

Personal Identity: Name, email address, phone number, and shipping/billing address.
Payment Details: Purchase history and payment information (processed securely through third-party gateways).
Technical Data: Internet protocol (IP) address used to connect your computer to the internet, login details, and session information (page response times, length of visits, etc.).
Feedback & Interactions: Comments, product reviews, and communications sent through our contact forms.

How We Collect Information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our services (fulfilling orders and shipping products).
To provide our users with ongoing customer assistance and technical support.
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages (e.g., updates on "The Ayurvedic Way").
To create aggregated statistical data which we may use to provide and improve our hair care solutions.
To comply with any applicable laws and regulations.

Why We Collect Your Data

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our services (fulfilling orders and shipping products).
To provide our users with ongoing customer assistance and technical support.
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages (e.g., updates on "The Ayurvedic Way").
To create aggregated statistical data which we may use to provide and improve our hair care solutions.
To comply with any applicable laws and regulations.

Storage and Security (The Wix Platform)

CourtesyNaturalz is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Communication & Marketing

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or to send updates about our botanical collections. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Cookies and Third-Party Tools

We use cookies to track site performance and ensure a seamless shopping experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly as a result.

Your Rights (Withdrawal of Consent)

If you no longer want us to process your data, or if you would like to access, correct, amend or delete any personal information we have about you, please contact us at: Courtesybeauty1@gmail.com