Shipping Policy

A legal disclaimer

Our Commitment to Your Care At CourtesyNaturalz, every order is handled with the highest standards of safety and sanitation. We continue to sanitize our equipment and hand-craft each product in small batches to ensure you receive the purest botanical care.

Processing Times

Hand-Crafted With Love: Because our products are made in small batches, please allow 10-15 business days for your order to be prepared and packed.
You will receive a notification as soon as your order has been shipped.

Shipping Rates & Delivery

Canada & USA: We offer standard shipping across Canada and the United States. Estimated delivery is typically 10-15 business days after processing.
International Shipping: We currently ship to North America. Please note that international orders may be subject to customs fees or delays beyond our control. For International shoppers CourtesyNaturalz is NOT RESPONSIBLE for customs fees.
All packages are send with standard shipping. If customer request express shipping it will be an additional charge. Please contact CourtesyNaturalz for express shipping.

Tracking Your Transformation

Once your order is on its way, we will provide a tracking number via email so you can follow your package as it moves toward you.

Shipping Delays

While we strive for prompt delivery, please understand that shipping carriers may occasionally experience delays. We appreciate your patience as we work to get your natural solutions to you as safely as possible.

The Official Disclaimer Lost

Lost or Stolen Packages: Once an order has been handed over to the shipping carrier and marked as "Delivered" to the address provided, CourtesyNaturalz is not responsible for lost or stolen packages. > We highly encourage you to provide a secure delivery address and monitor your tracking information closely. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly to file a claim.